Privacy Policy

Welcome to Blink Grove! We strive to provide a transparent and enjoyable shopping experience for all our beauty enthusiasts. Here you'll find our policies outlined clearly and concisely:

Product Information & Availability:

    • We offer a diverse collection of beauty products sourced from trusted dropshipping suppliers. This allows us to showcase a vast selection without holding physical inventory.
    • Due to the dynamic nature of dropshipping, product availability can fluctuate. We work closely with our suppliers to keep product information and inventories updated, but occasionally an item may become unavailable after an order is placed. In such cases, we will offer you a full refund or a similar alternative product.

Orders & Payment:

    • We accept all major credit cards and secure online payment methods for your convenience.
    • Your order confirmation email will include a tracking number once your order is shipped from the supplier's warehouse.
    • Please note that shipping times depend on your location and chosen shipping method. We provide estimated delivery timeframes during checkout, but these are not guaranteed due to potential delays with our suppliers or shipping carriers.

Returns & Exchanges:

    • We understand that online shopping can be tricky. While we cannot accept returns or exchanges directly due to the dropshipping model, we offer a transparent return process:
        • If you are dissatisfied with your order for any reason, please contact us within [return window duration] of receiving it.
        • We will work with you to initiate a return directly with the supplier. They will provide instructions and a return address.
        • Please note that return shipping costs are generally the customer's responsibility.
        • Refunds will be issued once the returned item is received and inspected by the supplier.

Important: We cannot guarantee return success for reasons beyond our control, such as lost packages or supplier policies. However, we will do our best to assist you throughout the process.

Warranties & Guarantees:

    • As a dropshipping store, we cannot offer individual warranties or guarantees on products.
    • Any warranty information specific to a product will be included in the product description or on the manufacturer's website.
    • In case of product defects, please contact us, and we will help you initiate a warranty claim with the supplier.

Customer Service:

    • We are dedicated to providing exceptional customer service.
    • Our team is here to answer your questions, address any concerns, and guide you through our policies.
    • You can reach us through our website, email, or social media channels.

Disclaimer:

    • We strive to provide accurate and up-to-date information on our website. However, we cannot guarantee complete accuracy due to our reliance on dropshipping suppliers.
    • We reserve the right to modify these policies at any time without prior notice.

By shopping with Blink Grove, you acknowledge and agree to these policies.

Thank you for choosing us!